Clocking In: Voices of NC Manufacturing

E-24: Medical Stockings with a Higher Standard

Elastic Therapy, Inc., a compression wear manufacturer located in Asheboro, NC, strives to maintain its niche dominance in the hosiery industry.
Elastic Therapy, Inc.
It may come as no surprise that a state with a rich textile history also has deep roots in the hosiery industry. According to IBIS World, North Carolina leads the nation in the state with the most hosiery manufacturing mills with 64 mills as of 2021. On this episode of Clocking In, we’re sitting down with a hosiery manufacturer in Randolph county that is paving the way in compression wear.
Established in Asheboro, North Carolina in 1989, Elastic Therapy, Inc. (ETI) is a world leader in the design and manufacture of private label medical compression products. Their products are worn to aid in the treatment and prevention of vein-related disorders. ETI started with 25 associates working to manufacture medical compression products on 30 knitting machines. Today, ETI maintains 250 employees working with more than 200 knitting machines and producing millions of medical hosiery products annually.
Phil speaks with the director of operations and general manager of Elastic Therapy, Chris Harrington. His previous leadership positions include general manager at Technicolor, vice president of operations at Sony Digital Audio Disc Corporation and the head of North American operations at Draeger Safety. Chris has a bachelor’s in organizational management from Crichton College, a Master of Business Administration from the University of Tennessee and a doctorate of philosophy in Leadership Studies from NC A&T State University.
We discuss the history of ETI, how Chris got into the hosiery industry, how the pandemic has impacted ETI’s game plan, the future of the hosiery industry and more.
 
LINKSNCMEP
Elastic Therapy Incorporated
 
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Chris HarringtonChris Harrington is the director of operations and general manager of Elastic Therapy. His previous positions include general manager at Technicolor, vice president of operations at Sony Digital Audio Disc Corporation and the head of North American operations at Draeger Safety. Chris has a bachelor’s in organizational management from Crichton College, a Master of Business Administration from the University of Tennessee and a doctorate of philosophy in Leadership Studies from NC A&T State University.
Check out the Clocking In: Voices of NC Manufacturing website.

E-23: Textiles Continues to Evolve as a Powerful NC Industry

The NC State University Wilson College of Textiles uses modern technology to take textile manufacturing into the future.
NC State University Wilson College of Textiles
What does the healthcare, fashion, defense and advanced material industry have in common? They all utilize textiles as a way to invent. Long gone are the days where the word “textile” exclusively refers to woven fabric. Heart valves, cells and organs and vein grafts are now being created with the use of textiles. Institutions like the NC State University Wilson College of Textiles use cutting-edge technologies to discover innovative uses for textiles.
Located on the NC State campus, the Wilson College of Textiles is the only one of its kind in the United States devoted entirely to textiles. In recent years, companies worldwide have used the assistance of Wilson College to begin or expand operations in North Carolina, bringing hundreds of new jobs and investing more than $100 million — mainly due to access to superior textiles education, research and development.
The Wilson College of Textiles is a member of the North Carolina Extension Manufacturing Partnership (NCMEP) which uses federal program assistance to provide increased access to technical and management support for smaller manufacturers across the state. Zeis Textiles Extension (ZTE), one of the Wilson College of Textiles’ units, works with textile manufacturers to advance economic development, educate the workforce, provide testing services, and promote quality improvement.
Phil Mintz speaks with the associate director of Zeis Textiles Extension (ZTE), Melissa Sharp. Phil and Melissa discuss how Melissa got into the textile industry, highlights of the Wilson College of Textiles’ services, some of the breakthroughs being made with textile innovation, thoughts on where the textiles industry is headed and more.
 
LINKSNCMEP
NC State University Wilson College of Textiles
Zeis Textiles Extension
 
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Melissa SharpMelissa Sharp is the associate director of Zeis Textiles Extension, one of the units of the Wilson College of Textiles. While working with the Wilson College of Textiles, Melissa has been business development coordinator and interim director of marketing and communications. She has experience in business development, economic development, marketing strategies,  lean six sigma, textiles, and sustainability. Melissa has a bachelor’s in molecular biology and structural biochemistry.
Check out the Clocking In: Voices of NC Manufacturing website.

E-22: Turning Students into Project Engineers of the Future

NCMEP partner, North Carolina A&T State University collaborates with NC manufacturers to cultivate the engineers of tomorrow.
North Carolina A&T State University
Industrial engineers are professional problem solvers. Their role in manufacturing is to find ways to eliminate wastefulness in production processes. In this episode of Clocking In, we sit down with a North Carolina Manufacturing Extension Partnership partner working to connect promising industrial engineering students with NC manufacturers.
The Department of Industrial and Systems Engineering at North Carolina A&T State University is well known for its innovative research, transformational teaching, learning and impactful community engagement. The department completes projects with local industry around topics including process improvement, ergonomics, in-plant logistics and layout. The ISE department has a long-standing capstone senior design project requirement for all BSISE students, plus graduate student project requirements.
Phil Mintz speaks with associate professor and interim chair in the Department of Industrial and Systems Engineering at the university, Dr. Paul Stanfield. Dr. Stanfield has consulted, taught, and advised leaders across many government and  private sector organizations.While at NC A&T, Dr. Stanfield has taught over 35 different courses in the areas of systems engineering, supply chain/production systems, and leadership development.Dr. Stanfield has a bachelor's in electrical engineering, MBA in business administration, M.S. in industrial engineering and operation research and a Ph.D. in industrial engineering.
In this episode of Clocking In we discuss the solutions NC A&T provides for North Carolina manufacturers, Dr. Stanfield’s professional background, what manufacturers can expect when working with NC A&T students on their senior design projects and more.
LINKSNCMEP
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Dr. Paul StanfieldDr. Paul Stanfield is the associate professor and interim chair in the Department of Industrial and Systems Engineering at North Carolina A&T State University. Dr. Stanfield has consulted, taught, and advised leaders from all DoD services, all DHS, and over 30 private sector organizations. He is past president of ABCO Automation, an engineering and consulting firm. While at NC A&T, Dr. Stanfield has taught over 35 different courses in the areas of systems engineering, supply chain / production systems, and leadership development. He has received the Goody’s Powders, College of Engineering, and multiple department teaching awards. Dr. Stanfield has served as principal investigator on over 30 projects and published in Operations Research, European Journal of Operations Research, Computers and Operations Research, Computers and Industrial Engineering, IISE Transactions and International Journal of Production Research. He won the NC A&T Young Investigator award and the IISE UPS Minority Advancement, Young Industrial Engineer in Education, Pritsker Dissertation, and Graduate Research awards.
Check out the Clocking In: Voices of NC Manufacturing website.

E-21: Manufacturing is the Family Business

A second-generation family business located in Charlotte, NC, is keeping the family legacy alive.
Tropical Foods
Family businesses are great. They can help transfer family values, grow leaders, strengthen inter-generational bonds and they’re also a large part of the American economy. According to the Family Business Alliance, family enterprises employ 63% of the U.S. workforce. In addition, 75% of all new jobs are generated by family businesses. In this episode of Clocking In, we’re highlighting a second-generation family business that shows no signs of slowing down.
Tropical Foods is a woman-owned family food manufacturer based out of Charlotte, NC. Tropical Foods, established in 1977, manufactures nuts and snack mixes and distributes a wide variety of convenience food products with more than 3,000 selections in their product line. The organization maintains additional operating centers in Orlando, Atlanta, Washington DC, Dallas and Reno.
Phil Mintz speaks with the co-owner and CEO of Tropical Foods, Angela Bauer. Before joining the family business, Angela worked as a marketing specialist for Scientific Atlanta and a logistics coordinator for AJC International. Angela graduated from the University of North Carolina at Chapel Hill with a bachelor’s degree in International studies and again with a master’s degree in business administration.
We discuss how Tropical Foods came to be, what Angela Bauer learned from her parents about the family business, how the organization was affected by the pandemic, the process of manufacturing nuts and candies and more.
Watch Tropical Foods video "We Are Truly Good Foods"
LINKSNCMEP
Tropical Foods
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Angela BauerAngela Bauer is the co-owner and CEO of Tropical Foods in Charlotte, NC. Prior to joining the family business, Angela worked as a marketing specialist for Scientific Atlanta and a logistics coordinator for AJC International. Angela graduated from the University of North Carolina at Chapel Hill with a bachelor’s degree in International studies and again later with a master’s degree in business administration.
Check out the Clocking In: Voices of NC Manufacturing website.

E-20: Navigating Opportunities Between Furniture and Protective Gowns

High Point furniture manufacturer, Custom Contract Furnishings, pivots to making gowns to help combat the COVID-19 pandemic.
Custom Contract Furnishings
According to AARP, the leisure and hospitality industry was the hardest hit by the pandemic.  Our guest, whose business has been focused on supplying a booming hospitality industry, saw three months’ worth of orders dry up—virtually—overnight in March 2020. In this episode, we speak with a leader from Custom Contract Furnishings about how they discovered how to utilize their talents and technology to create a competitive protective gown solution for the healthcare industry.
Custom Contract Furnishings is a furniture manufacturer located in High Point, North Carolina. Established in 1989, the organization makes high-quality upholstered seating for the hospitality, healthcare and senior living industries. Custom Contract Furnishings has been featured in national publications such as Network of Executive Women in Hospitality magazine, Hospitality Design magazine and Boutique Design magazine.
Phil Mintz speaks with the vice president of Custom Contract Furnishings, Chris Morris. Chris has worked many years in the hospitality furniture industry and previously worked for a furniture company in Oakland, California as the director of contract furnishing sales. Chris is a locally grown leader who attended Guilford Technical Community College and the University of North Carolina at Greensboro.
In this episode, we discuss how Custom Contract Furnishings has been affected by the pandemic, views of the furniture business, the organization’s pivot to making personal protective equipment (PPE), what the future looks like for the organization and more.
LINKSNCMEP
Custom Contract Furnishings
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Chris MorrisChris Morris is the vice-president of sales at Custom Contract Furnishings in High Point, NC. Chis has worked many years in the hospitality furniture industry and previously worked for a furniture company in Oakland, California as the director of contract furnishing sales. Chris attended Guilford Technical Community College and the University of North Carolina at Greensboro.
Check out the Clocking In: Voices of NC Manufacturing website.

E-19: Engineering the Tissue Industry With Technology

Spindale North Carolina tissue manufacturer, Cardinal Tissue, works overtime to aid the tissue shortage.
Cardinal Tissue
The pandemic caused a sudden surge in hoarding. As a result of people buying tissue in bulk and manufacturers not being able to keep up with the demand, toilet paper became one of the many products that was hard to find during the pandemic. Today I’m talking to a North Carolina tissue manufacturer that rose to the challenge to get tissue back on grocery store shelves.
Founded in 2018, Cardinal Tissue is a specialized contract tissue manufacturer located in Spindale, North Carolina. The organization specializes in providing tissue suppliers with solutions for contract converting, training and supply chain optimization.
In this installment of Clocking In, I speak with the owner and president of Cardinal Tissue, Vince Reese. Vince has been in the tissue-making business for over 25 years and has previously worked as an executive for another North Carolina tissue company.
In this episode, we discuss how Cardinal Tissue came to be, how the organization has worked to get tissue back into stores, the reason behind the shortage and decreased tissue shortage and more.
LINKSNCMEPCardinal Tissue
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Vince ReeseVince Reese is the founder and president of Cardinal Tissue. Vince has been in the tissue-making business for over 25 years and has previously worked as an executive for another North Carolina tissue company.
Check out the Clocking In: Voices of NC Manufacturing website.

E-18: Award Winning Distillery Lends a Hand

A distillery in Statesville, NC, uses their equipment to produce highly sought-after hand sanitizer.
Southern Distilling Company
Baking flour, paper towels, bicycles and canning jars. What do all these things have in common? They were all scarce at one point during the pandemic. Another item that was really hard to find on market shelves early in the pandemic and came recommended as a means to slow down the spread of COVID-19 was hand sanitizer. In this interview, I talk to one of the hundreds of distilleries who answered the call to assist with the extreme hand sanitizer shortage of 2020.
Founded in 2013, the Southern Distilling Company is an award-winning distillery located in Statesville, NC. Their product line, Southern Star, was awarded thirteen medals in their first year of production by prestigious international spirits competitions. The company supports farms in their community by making their bourbon, rye whiskey and liqueurs with locally-sourced grain.
In this installment of Clocking In, I speak with the co-owner of Southern Distilling Company, Vienna Barger. Vienna has over 20 years of experience working in the health field. Vienna holds a bachelor’s in child development and family studies from Humboldt State University and a master’s in social work and master's of Science in Public Health from the University of North Carolina.
In this episode, we discuss how Southern Distilling Company came to be, the legislative obstacles in place throughout the country concerning the production and distribution of liquors, why they began producing hand sanitizer to combat the spread of COVID-19 and more.
LINKSNCMEPSouthern Distilling Company
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Vienna BargerVienna Barger is the co-owner of Southern Distilling Company. Before founding the company in 2013 with her husband Pete Barger, Vienna has over 20 years of experience working in the health field. Vienna holds a bachelor’s in child development and family studies from Humboldt State University and a master’s in social work and master's of Science in Public Health from the University of North Carolina.
Check out the Clocking In: Voices of NC Manufacturing website.
 

E-17: Industrial Solutions Lab Helps Manufacturers Solve for Solutions

NCMEP Partner, UNC Charlotte Industrial Solutions Lab, collaborates with North Carolina industries to develop solutions
UNC Charlotte Industrial Solutions Lab
No one likes to waste time, especially manufacturers. If there is a more efficient and faster way to conduct operations, manufacturers want in. This is why the Industrial Solutions Lab at the University of North Carolina at Charlotte (UNCC) works hand-in-hand with NC manufacturers to create processes that make them more productive.
The UNC Charlotte Industrial Solutions Lab is one of the nine partners that make up the North Carolina Manufacturing Extension Partnership (NCMEP). The Industrial Solutions Lab is an extension of the UNC Charlotte Lee College of Engineering which is designed to provide low-cost innovative solutions for North Carolina industries through advanced facilities, technical expertise, senior and graduate student educational projects, research and development and consulting with faculty.
In this installment of Clocking In, I speak with Industrial Solutions Lab director, Jim Hartman. Jim has been with UNC Charlotte since 2017, has more than 20 years in technical businesses across multiple industries and has a background in marketing and business development. Jim has a Bachelor's degree in engineering from Wayne State University and an MBA from the University of Central Florida.
In this episode, we discuss the services Industrial Solutions Lab provides, the job responsibilities of Industrial Solutions Lab director, Jim Hartman, how North Carolina organizations have benefited from working with UNC Charlotte engineering students and more.
LINKSNCMEPUNC Charlotte Industrial Solution Lab
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Jim HartmanJim Hartman is the director of the UNC Charlotte Industrial Solutions Lab. Jim has been with UNC Charlotte since 2017 and has more than 20 years in technical businesses across multiple industries. Jim has a Bachelor's degree in engineering from Wayne State University and an MBA from the University of Central Florida.
Check out the Clocking In: Voices of NC Manufacturing website.

E-16: Precision Prototyping

Durham-based NCMEP partner, Hangar6, is working to assist North Carolina manufacturing in achieving their product design goals.
Hangar6
Imagine you manufacture a product advertised to help install doorknobs. Customers order the product, but there’s a major problem. It doesn’t work. Embarrassingly, you recall the product and your organization’s customer loyalty suffers. You do a deep dive and track all your product’s defects back to the fact you missed steps in the prototyping and testing process. This is why prototyping is so important. Proof that a product works as intended in the form of a prototype is the foundation of every successful product. Today, we’re talking to an organization that helps inventors get their designs off of the napkin and onto the assembly line.
Hangar6, a First Flight Venture Center program and NCMEP partner, is the Research Triangle region’s premier prototyping and design assistance space for technology-based companies. Hangar6 enables designing, building and modeling product prototypes using tools, such as 3D scanners, CO2 lasers, metal fiber lasers, CNC mill, 3D printers and more. Hangar6’s partnership with NCMEP provides North Carolina manufacturers access to Hangar6’s additive manufacturing machines with various design capabilities.
In this installment of Clocking In, I speak with Hangar6 shop manager, Sam Dirani. Sam manages the day-to-day operations, equipment at Hangar6. He also trains and works directly with all members to help ensure their project success. In the latter part of the episode, we talk to the program manager, Emil Runge from Hangar6’s parent company, First Flight Venture Center.
In this episode, we discuss the services and technologies Hangar6 provides, what to expect when working with Hangar6, the steps it takes to create a prototype, First Flight Venture grant initiatives and more.
LINKSNCMEPHangar6First Flight Venture Center
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Sam DiraniSam Dirani has been the shop manager at Hangar6 since 2017. He has previously worked as a structural designer and lead fabricator in the industrial design industry. In 2008, Sam created a non-profit children’s science program, Light Up Education LLC, the program has reached 3000+ kids in four states.  Sam graduated from North Carolina State University with a BS in Biological Science and a Masters in Industrial Design.
Emil RungeEmil Runge is a program manager at First Flight Venture Center. He has consulted, advised and assisted elected and appointed officials in capacities at the federal, state and local level for nearly 20 years. Emil graduated from the Georgia Institute of Technology.
Check out the Clocking In: Voices of NC Manufacturing website.

E-15: Checking the Pulse of the Economy with Dr. Walden

Dr. Michael Walden, William Neal Reynolds Distinguished Professor and extension economist, discusses how the economy and jobs have been affected by the pandemic.
Dr. Michael Walden
The pandemic has done a number on our economy. The shut down necessary to stem the spread of COVID-19 caused the economy to recede and led to massive layoffs. To dissect the status of the economy, the manufacturing industry and the possible track to recovery, we're talking to someone we had on the podcast a year ago under different circumstances—economist Dr. Michael Walden.
Dr. Walden is a William Neal Reynolds Distinguished Professor and extension economist at North Carolina State University. Dr. Walden’s role at NC State is composed of teaching, research and extension responsibilities in consumer economics, economic outlook and public policy. He’s an accomplished author who has published eleven books and over 300 articles and reports.
In this episode, we discuss how the pandemic has affected our economy and North Carolina manufacturing, our economic recovery outlook, the positives and negatives of the US trade deals, Dr. Walden’s new publications and more.
LINKS
Michael WaldenNCMEPIES
ABOUT
Phil MintzPhil Mintz is the Executive Director of NC State Industry Expansion Solutions (IES) and Director of the North Carolina Manufacturing Extension Partnership (NCMEP). At NCMEP, Phil drives outreach to NC manufacturers, builds relationships with federal and state leaders and coordinates efforts to drive profitable manufacturing growth in the state. He also leads the broader IES Extension Operations outreach unit of regional managers, technical specialists and business development leaders providing business engagement, assessment and improvement tools. This includes statewide peer networks, ISO 9000 quality management systems, Six Sigma, Lean manufacturing, environmental services, and health and safety solutions.
Dr. Michael WaldenDr. Michael Walden is a William Neal Reynolds Distinguished Professor and extension economist at North Carolina State University and a member of the graduate economics faculty with The Poole College of Management. His Ph.D. degree is from Cornell University and has been at N.C. State since 1978. He has also been a Visiting Professor at Duke University. He has served on several local and state level commissions. He currently teaches ARE 201 Introduction to Agricultural and Resource Economics.
Check out the Clocking In: Voices of NC Manufacturing website.